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Event Organizer Policies

No refunds at any time

Your photo op ticket is good for one pose with the guest. Please, the guest does not have time to chat between photo ops. No presentations to the guest or asking for autographs are allowed during photo ops. Each photo op comes with an 8x10 glossy print available the day of the convention. Photo op times are TBD, but we will schedule them so you have time to pick up your printed picture and have it autographed by the guest (cost of autograph is not included in photo op price and is based on guest availability). Please check the RisuCon photo op schedule online 72 hours before the convention to see when your line starts forming. You must be present, in line, with your photo op ticket printed or on your phone, at the designated time. There are no make-ups for missed photo ops. There are no refunds for photo op tickets, even if you missed your time. You need to be there, when you're supposed to be there; our guests are on a strict schedule. You are more than welcome to wear cosplay during your photo op. All photo op tickets allow two people to be in the picture with the guest. You can take the picture alone or with a friend in one picture. If you want more people in a picture, you need to purchase a photo op ticket for every two additional people. Each photo op ticket comes with one printed photo. Time may allow for the printing of an additional photo, and there may be an additional charge. Any questions about photo ops? It's best to ask first. Contact our photography director, Kyle, at [email protected]